Subscriber is an account for organisation to manage Team Members and Business Files.

Manage Team Members

Users can become members of Subscriber accounts. As such, they can see all Business Files assigned to this Subscriber and, depending on permissions, automatically obtain access or request access for Admins to approve. Subscriber Admins can remove user, and remove access to all business files assigned to that user through this account.

Manage Business Files

Each Business File must have a Subscriber. Upon written request of the Owner, we can change Subscriber of Business File. Subscribers will be charged for Business Files assigned to them. Each user can own and be assigned to multiple Subscriber accounts.

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Create a new Subscriber

On Your personal Dashboard, click on User menu in the top-right corner. Click on New subscriber – first item under Subscribers heading.

Edit Subscriber details

On Your personal Dashboard, click on User menu in the top-right corner. Click on the name of the Subscriber you wish to edit under the Subscribers heading. New window will open: Subscriber Details where you can edit their details, access Members and see all Business Files linked to it.

Add Members to Subscriber

You must be either an administrator, or a subscription owner. Log in to Olivs, then access your subscription clicking User menu in the top-right corner. Then go to your subscription and click Members (top of the page), then New Member.

Remove Member from Subscriber

Users cannot be removed from Subscriber, but they can be deactivated. You must be either an administrator, or a subscription owner. Log in to Olivs, and open top right-hand menu. Under Subscribers, select the Subscriber name you wish to manage. Click on ‘Member’ (top of the page) and select user you wish to deactivate. Click on Action menu to the left of the User and select ‘Deactivate’. This action removes all User’s access to this Subscriber and to all Business Files where access was granted through this subscription (e.g. not via direct invitation).

Update Member permissions with Subscriber

Owners and administrators can update permissions of other users:

• whether user can create Business Files for this Subscriber,
• whether user can lodge Single Touch Payroll (STP) reports using Tax Agent details assigned to the Subscriber, and
• assign Administrator privileges, including adding and removing others, and changing permissions for other Users

Log in to Olivs, and open top right-hand menu. Under Subscribers, select the Subscriber name you wish to manage. Click on ‘Member’ (top of the page) and select user you wish to deactivate. Click on Action menu to the left of the User and select permission you wish to change.